we want to validate all of the parameters and sink roinize all of the parameters.

the family support act of 1997 to provide and coordinate, to really coordinate assistance for victims and families and post crash. >> it requires this act requires domestic and foreign air carriers for scheduled passenger service to have plans in place, to meet the needs of aviation accident victims. and their family members. and require with the air carrier and local and state authorities. and those authorities would be individuals like the coroner's office to insure that needs for services and information regarding the accident is provided to victims and their

families. to the victim's family and survivors of the accident. we have several nationalities involved in the crash and we are providing some translation services. we want to make sure that they have a place to go. >> a safe place to go. to recover. and to grief. and to -- grieve and have support about people that carry for them. >> this is breaking new. >> you are watching deborah hersman talk about the flight of 214. you are now watching ktvu news at noon. we get back to the news conference till underway. >> travel and lodging for the families and survivors and recovering and managing or retaining personal effects from

the -- personal affects from the aircraft. >> there are family members that are making use of the family assistance center that is set up. there is 70 asiana and united airlines who is a coairline with asiana and supporting the family members and including the ntsb, who are providing for the family members needs and making efforts to provide for security, transportation, food and lodging. >> they want to help with the people involved in the crash and the family members who might be coming to be with them. >> there are number of people hospitalized and make sure their families are being supported as well. >> that is the end of the

official portion of my briefing. we have received great support. and i talked about fbi's involvement with the total station activities and provided us aerial photos. we have had great support from our partners from the federal and state and local level. >> i did want to introduce you to an important person associated with the accident investigation. that is our investigator in charge. mr. bill english, is responsible for the conduct of the investigation and his name is bill. last name english. spelled like it sounds. he is loading a team of 20 ntsb investigators and many more who are involved in the party process. bill, i wanted to thank you for all the hard work you and your team have been doing. i am happy to take your questions. >> hi, tom. >> if you all could identify yourself. >> thank you, madam chairman.

>> nbc news. >> the first, can you confirm that all four pilots were in the cockpit at the time. two in jump seats is what one report had and second, was there any other warning from the plane prior to the stick shaker. any other warning that this plane was decelerating in the minute, two or three minutes before impacts. >> sure, there are two questions here and the first one had to do with how many of the crew members were in the cockpit at the time of the accident. and we will have to get back to you on the information. we wants to make sure the information we have is corroborated through the interviews with all four of the pilots today. and so, we will provide the information back to you when the interviews are completed. second question has to do with whether or not the crew received any warnings or alerts prior to the stick shaker. >> is at correct in.

>> the minformation i have had, i have not been briefed on any prior alerts that the crew received that were audible. that doesn't mean there might not. there weren't other alerts. we are convening the cvgroup. they are going over everything they hear on the cockpit voice recorder. >> very often people discuss and talk about alerts that might come from the ground proximity warning system and alerts them to proximity of train. and you have to remember, this aircraft is configured for landing. >> some of those tools. those warnings, those would be purposefully disabled. >> they are coming down and getting close to the earth. >> if it is ground probings you meanity warnings people are looking for. >> you will not get those if they are configured for

landing. >> no awareness of any alerts or alerts from traffic control. no other alerts from traffic control. that they needed to al all right the flight crew of a problem. >> there may be some other indicationses that the crew could get. >> some how an amber band. >> we are talking about a speed tape now. and let them know the speed and what they are looking for and what they want to achieve. >> they may be getting some cues. >> but not about any audibles that showed up prior to the stick shaker. >> yes, ma'am. >> he was hoping you could talk about transitioning with the aircraft and what the u.s. standards are? >> sure. the question has to do with the

pilot's experience on prior aircraft types such is as the 747. and transitioning to the triple seven. and what that it training might entail. >> as i mentioned earlier in the briefing, i am really going to try to focus on the crew and their training. their experience and history. after we conduct the four interviews today. we don't want to bias the interviewsthat are contemp rain justly taking place right now. we want the crew to provide information. we don't want to influence the responses. when we get the interviews completed from the crew. we will provide you additional information from the crew and the crew interviews. >> the pilot and supervising said there was a problem with a trainer. roughly about a month ago. is there a standard that exists. in the states or how longthe

person has to have the certification before they train the other pilot and bring him up to speed in the particular aircraft. >> another question about training. with respect to check pilots or trai . what are the standards or requiremen do they vary country to try. >> that's another area that we will check into. and report back to you. >> we know interest are a lot of questions about the pilots. their experience and their background and training. we will work to complete a really full battery of information to provide to you. and we hope to do that. >> if these interviews are completed today. in the next day or so. we will be back. everyone wants all the information right away. and you have to recognize the teams. they have a lot of work ahead of them and we are trying to gather first, the perishable

evidence. things that might expire. we want to conduct the interviews. and we will be back. we will provide you with additional information. >> you told us how much slower they are coming in. how much lower were they coming in. >> the question is. we talked about the aircraft speed on approach. can we provide any more information about their vertical position on the approach or their height coming in. and how, where they were on the glide path. >> that sort of information, that will take a little bit additional work. we want to make sure when we provide you information that we have confidence in it. and that is important information for us to un. and take a look at. we do have information from the flight data recorder and we want to look at it. and see what air traffic control has to make sure we are

on the mark. >> the question has to do with the two victims from the crash and when the autopsy report will come out. >> i will defer to the san mateo coroner's office. they are responsible for conducting those autopsies determining cause of death. that is their area of expertise. we will allow them to make any announcements. >> in the back. >> is there a possibility that you were told which pilot was coming in too slow and what command it was? >> if the pilot is coming in on the approach too slow, is there a responsibility by ground control to notify the pilot of that. and the answer is he no.

the pilot is responsible for the crew. and again, remember, there are two pilots in a cockpit. the crew is responsible for making a safe approach to the airport. air traffic control is there to pro he side separation between aircraft. and -- protect them and make make sure there is space between them. and for speed management on the craft, that is in the purview of the pilots. yes, ma'am. >> you talk about the importance of this. and to come in. was language a barrier or causing a problem in the crash and number 2 question, where were the two girls sitting? > >> there are two questions. the first question is, has language been a barrier in this accident s or this accident

investigation? the pilots speak korean. english is a universal language in aviation. everyone is to be able to communicate in any country in the world. so we are going to be looking to see if there was any miscommunication or information provided. we don't have any information at this point that that was an issue. it has not provided a barrier to our investigative activities and we have excellent cooperation from the colleagues around the world. and i have to tell you, there are a lot of airplanes that crash in other countries that the ntsb goes to investigate with our counter parts. we have investigated events involving u.s. manufactured aircraft. landing short in the last year in a number of other countries. we work with our counter parts

in those countries and they are working with us investigating it here. >> language is an issue. we want to make sure the crew has a good understanding of the questions being asked and that we are clear on responses and we are representing things accurately. >> we don't want people to be confused. we don't want them to be surprised. we will get the interviews done right and in a way they can communicate properly. >> the second question is where the two fatalities were in the aircraft as far as seating lookcation. >> i can tell you, the two fatalities were located in seats towards the roar of the aircraft. >> again, this is an area of the aircraft that was structurally, significantly

damaged. you can see it from the external shots of the aircraft. it is an area where we are seeing the critical or ear just injuries that occurred as well. > >> how about we limit it to one question. >> okay. the question was whether or not the pilot had a heart attack. i have no information. this is the first time i am hearing that the you are talking about prior to the crash. post crash. >> just prior. >> i have not received any indication that the pilot had a heart attack prior to crash. that was a question i received and we don't have any information or medical documentation from the emergency responders that he was treated for a heart attack. i will take one more question.

>> mike. >> any indication they were used on this flight at any point. and if i could. i am sure this. and it is on the right hand side. any malfunction. i will come to you for the second. the first question has to do with the relief pilots and recall, there were four pilots on the aircraft. >> two separate crews. and/or pairs in the cockpit. there are two pilots that fly left seat, right seat. traditionally. captain and first officer. and generally, you would see on the long trans-pacific flight, the reason why they have two key he crews, they want to make sure they get rest.

there is flight time and duty it regulations and what is considered safe for the pilots in a situation. >> they do have rest quarters up near the front of the plane. so the two that are flying, the other two can get rest. the question is. were the relief pilots used? >> we don't have any reason to believe that they were not used. >> that is the expectation. why you have two crews. so they will switch out. but we are conducting those interviews today with the four crew members and determine what happened. and when it happened. and how it happened. and if it was consistent with the process or procedures or any deviation. >> second question that mike had. >> about the evacuation slides. we are taking a very close look at survival factor issues. that includes the emergency doors and exits. and the slides. and how they were deployed. and if they were deployed

correctly. and any malfunctions and we want to understand all of that. >> when i visited the aircraft, i saw all of the doors, that were open. i saw some of the slides that were still deployed. the first night i went out there. >> i did see slide on the left hand side of the airplane and still inflated and had the lights activated for an events. our team is do you meaning. how those slides were deployed. >> we have heard that there were some problems inside of the aircraft. >> there have been some interviews with flight attendantses and witnesses that slides deployed inside the aircraft. we need to understand why it happened. if it occurred inadvertently or if someone didn't activate the slide correctly. that is information we hope to get back to you. i thank all of you for trying

to get the story right and facts straight. we will be back with another briefing tomorrow. thank you. . >> good afternoon, i am tori campbell. you are watching the news at noon and the chair of the national transportation safety board who has revealed new information on the flight of 214 at sfo. and deborah revealed steps they are taking as they try to determine what brought down the triple seven. they will interview the flight crew. including all four pilots who were on board. investigators are also reviewing the pilots activities in the # two hours before the flight and checking for anything that might effect performance such as fatigue. illness or medication. and seems from washington will review both the flight data record are and the cockpit voice recorder. >> the chair said there were no

distress calls and no steep descent curves. >> we have more and more from sfo general and ntsb investigation. we begin live near san francisco airport where the first emergency crews to arrive on the scene describe what they found inside and outside the burning plane. >> good afternoon, brian. >> good afternoon. they went through this and it is amazing. they said it is a surreal experience. a lot of adrenaline was rushing. and quiet experience as well. and trying to focus to do their jobs as women as getting passengers out as well. >> they will concern themselves. and a lot of them are this afternoon. >> there is an active investigation on what exactly happened to one of the passengers and could have been it run over by fire apparatus. >> 2-16 year old chinese girlings.

they were coming -- girls. they were coming over for a program. they were the only fatalities. >> one might be run over which a fire truck who was headed towards the asiana flight. they say it is possible it could have happened. >> firefighters immediately contacted the superiors. and contacted the fbi and ntsb as well. fire officials say they are cooperating with the ntsb who are the lead investigate ares in the case. >> san francisco fire department is directly supporting not only the police department t but the county coroner's office in the investigation. and we are also conducting an internal investigation of our own. trying to clearly establish the facts of what happened. >> however, there are no shortage of heroes either. >> they say they train for something like that. and never believe it would happen in their careers.

>> the crew was actually asking for knives from firefighters and police officers. because they needed to free the trapped passengers and gas was leaking from the fuselage of the plane. >> he entered without any protective gear on. >> we saw the two clues come down from the front of the -- chutes come down from the front of the plane. people were hanging around the front of the plane and others were a safe distanceaway. >> -- distance away. >> some were trying to get their luggage. >> many of the passengers didn't it spook english. we talked about the language barrier and the first responders were able to communicate to the passengers. go means go. and they were able to understand. and back out here live, we are talking a look at an asiana lien that arrived here in san francisco. and again, for the first

responders, they say they were going through adrenaline trying to get the passengers out from saturday. >> many of the officers and firefighters say they were doing their job. and many of them don't consider themselves heroes and many that they are. >> we are live. i am brian flores, channel 2 ktvu news. >> 16-year-old wang lin jia and ye meng yuan were headed to a summer camp near los angeles. they were set to arrive there today. officials say one of the girls was killed after being ejected from the plane. the or may have been struck by an emergency vehicle on the runway. an emergency responders did address this issue in this morning's news conference as well as the head of the ntsb. and we will have more on that in just a moment. >> video taken by eugene rau,

shows moments after the crash when first responders arrived and began treating the injured. when he looked out the window during the final approach, he could tell something was wrong. he said everyone was screaming until the plane finally stopped moving. >> a new animation illustrates what witnesses say happen the moment the flight 214 crashed at sfo. >> it shows the plane hitting the seawall. the tail breaking off and the plane skids down the runaway. spins around and smashes back down. and events we wily settles in a grassy area and the fuselage starts smoking. >> we will go back to sfo where the national transportation safety board wrapped up a news conference. alex savidge is live. we just learned more important details from the head of the ntsb. >> we did new information today. federal investigators hope to

begin interviewing the four person crew. up until now they are waiting for representatives from asiana airlines to take part and also from the korean accident investigation board. it sounds like translators will be needed for the interviews. >> they are trying to find out if the pilot was flying the plane manually or if the auto pilot was on. >> team of investigators has made progress documenting the cockpit and locating the final charts for the approach. it is high rotation in the engines of the plane. >> head of the ntsb confirmed saturday was the first time the pilot had flown a boeing 777 into sfo. this was in fact a training flight for the pilot identified as lee gang-guk. and gang-guk had had only 43 hours at the controls of a

boeing 777. >> today, they said investigate ares will be analyzing everything the crew did in the days leading up to the crash. >> they are looking at the pilot's flight and duty time. and their rest opportunities and leading up to the crash. they were often looking for things that might affect human performance like fatigue, like illnesses or medication. like health issues and so, we will be looking at all of those things to see if there is any impacts on the ability to perform their jobs. >> reporter: investigators said today at the moment of impact, the aircraft was flying 13 knots. that is significantly below the target speed of 137. flight 214 came in too slow and low. and the tail section slammed into the runway.

federal investigators say the black boxes suggest the pilot only realized he was about to stall the plane seven seconds before the crash. shortly before that, he tried to do a go around and at that point it was too late. >> the ntsb revealed this information. it is possible some of the emergency chutes on board flight 214 actually deployed inside the cabin of the plane itself. investigators are still looking to find out why that took place. >> ntsb, the chairwoman plans to hold nor briefing tomorrow. >> we are live in san francisco. >> alex savidge. >> canal two news. >> we want to show you some video. >> they are escaping the wreckage after the emergency slides deployed. >> one crew member tells them that two flight attendants were trapped under the slide after it inflate td inside the plane.

>> they used axes to deflate the slides. and the crew, including one with a broken tail bone continued to help them get off the plane. we are learning more about the extent of injuries to the crash survivors. paul chambers juneor joins us now from sf general hospital. they are surprised know he one suffered severe burns. >> good afternoon, paul. >> there is updated information i can give us. one people are still here. >> six are in critical condition. three are set to undergo surgery today and others got a special visit. >> with flowers in their arms. the counsel from san francisco came to sf general visiting the victims ever the asiana plane. >> there are several saying general hospital. and i will come here today to see them and to comfort them.

and tell them we will do our best to help them. >> more than eight people we are told are survivors. >> boarded this muni bus. we weren't told where they were going. >> in all, they were treated at sf general after the crash. >> 20 of them had some type of spinal cord or spinal injury for the impact of the crash. >> others had abdominal injuries which appear consistent with passengers who were secured with seat belts. >> as it causes you to buckle offer. then you have the extension injury of a spine and then sometimes p spinal injury as well. >> one of the three scheduled today is also for spinal injury s it. the doctor said is surprisely. none had suffered severe burns. however, two of those still here in critical it condition will likely be paralyzed for the rest of their lives.

>> we hope they will error -- recover, but the chances are slim. >> they had their spine stabilized and we can work with them in ratabilitiation. but it looks like a couple of them will be permanently paralyzed. >> more updated information. the people you saw on bus. there is an attempt of nine people. eight adults and one child. they came in last night and they were treated and released. all in good condition this morning. we will stay on top of this as it develops. >> live outside. channel 2 news. >> thank you, paul. >> more flight delays are expected today for sfo, we will he show you how passengers are making due as they wait hours, some even days for the flights to depart. >> as the ntsb continues the having into the deadly plane crash. >> veteran file lot are weighing in. >> so far. they have announced that flight 214 came in too